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Prepare for your first visit to DMOS
We want your time with us to be as comfortable and efficient as possible.
Important Details
Medications and Other Conditions
It is always a good idea to bring a list of all medications you are currently taking, along with a list of any medical conditions you might have. Please note, there is not a cafeteria at DMOS, so if you require frequent nourishment, remember to bring a snack.
Traveling from Outside Des Moines
If you are traveling from outside Des Moines and need to book a hotel stay before your appointment, or while a family member is having an operation, please visit hotels.com for rates and availability.
Workers’ Compensation
If you have a workers’ compensation claim or other liability claim, please make sure your employer/insured or their workers’ compensation carrier has provided written authorization of this visit. If you report the injury as a workers’ compensation claim during your visit and your appointment was not preauthorized, you will be responsible for the associated fees.
Appointment Times and Cancellations
If you are unable to keep your scheduled appointment, please notify us so that we may use the time for other patients. Note that appointment times may not be the exact time you see a physician. We will likely need to prepare for your exam with the doctor by completing your registration, taking needed scans, reviewing your medical history, etc. We value your time and will always strive to make your visit with us as efficient as possible while also providing the highest level of care.
Parent or Legal Guardians
We require that anyone under the age of 18 be accompanied by a parent or legal guardian to the first appointment. For all other visits, all patients under the age of 16 years must be accompanied by an adult in order to be seen. If you, as the parent or legal guardian, are unable to accompany your child for a follow-up appointment, we will accept a written note with your signature allowing a friend or family member to authorize care for your child.